AI-Powered Application Management<br /> Services (AMS)

AI-Powered Application Management
Services (AMS)

Modernize operations with intelligent, predictive, and proactive AMS. Designed for speed, scale, and resiliency, VTI’s enterprise application management services keep your systems running smoothly 24/7.
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Future-Proof Your Applications With Intelligent AMS

Legacy applications hold you back more than you think.

Many enterprises today struggle with fragmented tools, manual incident handling, and overloaded IT teams. As application portfolios grow in complexity, traditional AMS models that were built for stability, not scalability, fall short. The result? Slower recovery times, rising tech debt, and missed innovation cycles.

Retail crowd
68%
of CIOs say their teams spend more time maintaining legacy systems than innovating (McKinsey).
80%
of enterprises will have deployed gen AI-enabled applications by 2026 (Gartner).
75%
of IT operations teams will face increased operational complexity due to growing application portfolios by 2026 (IDC).
65%
of organizations struggle to secure cloud-based applications. (Gartner).

AuraOps – Our distinctive approach

Traditional AMS models built for stability can’t keep pace with today’s intelligent, fast-moving digital ecosystems. Enterprises now need systems that learn, adapt, and evolve without losing control or performance.

At VTI, we embed AI at the core of every managed application services through AuraOps — our proprietary operations engine that powers all AMS layers. AuraOps unifies automation, predictive analytics, and GenAI-driven insights to transform AMS into a self-optimizing, proactive ecosystem that grows with your business. Through this approach, we help enterprises achieve faster resolutions, reduce disruptions, and continuously enhance application performance at scale.

AuraOps core capabilities:

  • Autonomous operations: Continuous optimization powered by AI.
  • Predictive intelligence: Anticipates and prevents incidents.
  • GenAI-driven support: Speeds up triage and knowledge automation.
  • Unified orchestration: Connects systems and teams seamlessly.
AI powered AMS working model

AI-powered application management services we offer

Built on the foundation of AuraOps, VTI delivers end-to-end enterprise application management services aligned with ITIL V4 best practices.

Application availability
Intelligent lifecycle & source code management
AppSec managed service
AI Ops (MLOps / LLMOps)

AI-driven operations, ITIL-aligned excellence

LEVEL 1 Help desk support

  • 24×7 Service Desk, incident intake, and communication
  • Automated ticket classification & escalation via AuraOps

LEVEL 2 Functional support

  • Application & infrastructure troubleshooting
  • AI-assisted Root Cause Analysis & knowledge retrieval

LEVEL 3 Technical support

  • Code-level debugging, testing, and enhancement
  • Continuous improvement via GenAI insights
managed services operation stage

Deep technical expertise for scalable application management

As one of the top application management service providers in Asia, VTI delivers AI-powered service application management backed by strong engineering expertise. From SAP application management services to cloud infrastructure and DevOps, we help enterprises achieve stability, scalability, and continuous optimization across their IT landscape.

Platforms

AWS, Azure, GCP, Naver Cloud, VMware, Kubernetes, …

Mobile

iOS, Android

Database

Oracle, MSSQL, Mongo, MySQL, …

OS

Windows, Linux, MAC

Product

Odoo, SAP, Salesforce, OutSystem

Programming

.Net, Java, PHP, Python, NodeJS, C/C++,…

Platforms

AWS, Azure, GCP, Naver Cloud, VMware, OpenShift, K8s, …

Mobility

iOS, Android

Database

Oracle, MSSQL, Mongo, MySQL,…

OS

Windows, Linux, MAC

Product

Odoo, SAP, Adobe

Programming

.Net, Java, PHP, Python, GoLang, C/C++,…

VTI – Your trusted application management service providers

AI at the core
VTI’s proprietary AI engine, AuraOps, powers every layer of our AMS delivery, from incident prediction and automated triage to self-healing and intelligent orchestration.
AI at the core
Proven ITIL-aligned framework
We operate under globally recognized ITIL processes to ensure standardized, reliable, and SLA-compliant service management across all enterprise environments.
Proven ITIL-aligned framework
Deep technical expertise
Backed by 200+ certified engineers and cross-domain expertise, ensuring full lifecycle coverage for your application portfolio.
Deep technical expertise
24×7 multilingual global delivery
Leveraging predictive analytics, real-time observability, and AI-powered insights to minimize downtime, reduce alert noise, and optimize performance continuously.
24×7 multilingual global delivery
Data-driven, proactive operations
Leveraging predictive analytics, real-time observability, and AI-powered insights to minimize downtime, reduce alert noise, and optimize performance continuously.
Data-driven, proactive operations
Proven track record & trust
2,000+ successful projects and long-term partnerships with leading enterprises across Japan, APAC, and beyond, proof of our reliability and consistent delivery excellence.
Proven track record & trust

Our AI-powered application management services impact

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40% cost reduction with cloud-based GDC in Vietnam
Korea | Managed Services

40% cost reduction with cloud-based GDC in Vietnam

A Korean IT leader cut costs and scaled MSP operations through VTI’s Cloud GDC model.
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99% system uptime for a Japanese computing devices supplier
Japan | Managed Services

99% system uptime for a Japanese computing devices supplier

24/7 bilingual support, vulnerability scanning, and SLA-driven management ensured 99% uptime.
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50% cost reduction with serverless store scheduling system
Japan | Managed services

50% cost reduction with serverless store scheduling system

VTI designed a serverless architecture using AWS Lambda, ECS, and CloudWatch to automate store operations and reduce infrastructure costs by half.
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Transform your enterprise with VTI’s AI-powered Application Management Services.

Built on ITIL best practices and intelligent automation, our AMS solutions modernize, secure, and optimize your enterprise applications — from SAP to cloud.

Schedule a free consultation and elevate your business today.

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