Virtual receptionist

Virtual receptionist

A solution to replacing human receptionist, providing a delightful smart reception experience, while managing visitors in/out

About LCD Virtual Receptionist

    Replacing human receptionist, providing a delightful smart reception experience, while managing visitors in/out and controlling the pandemic

  • The solution includes a front-desk LCD screen, integrated with the functions of automatic door locking/unlocking and body temperature measuring
  • Upon customer’s request, the solution is customised with 04 languages: Vietnamese, English, German, and Chinese

Check-in/Check-out process for certain guestswith Virtual Receptionist

For expected guest

  • Step 1: Before visiting, guest completes a Health Declaration
  • Step 2: After being identified, guest scans the QR code attached in the invitation email to check-in
  • Step 3: Device measures guest’s temperature
  • Step 4: Once temperature is confirmed to be safe, door automatically opens for guest, and device sends a notice that guest has arrived

For guest without appointment

  • Step 1: Device gives voice instructions to click the “Contact admin” function
  • Step 2: Guest contacts admin via the phone number displayed on the screen

For postman

  • Step 1: Device gives voice instructions to click the “Post” function
  • Step 2: Postman follows the instructions on the screen and moves to the back door

For expected guest

  • Step 1: Before visiting, guest completes a Health Declaration
  • Step 2: After being identified, guest scans the QR code attached in the invitation email to check-in
  • Step 3: Device measures guest’s temperature
  • Step 4: Once temperature is confirmed to be safe, door automatically opens for guest, and device sends a notice that guest has arrived

For guest without appointment

  • Step 1: Device gives voice instructions to click the “Contact admin” function
  • Step 2: Guest contacts admin via the phone number displayed on the screen

For postman

  • Step 1: Device gives voice instructions to click the “Post” function
  • Step 2: Postman follows the instructions on the screen and moves to the back door

Smart access control for office
About the customer The customer is one of the leading logistics service providers in Germany and around the world, with representative offices in most countries. The company provides sea and air transportation solutions as well as other related logistics services. The customer was looking for a solution for the new office in Vietnam. Context In...
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