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VTI streamlined operations for a fast-growing IT firm of 1,500+ employees by replacing fragmented tools with a centralized Odoo ERP. The solution unified HR, CRM, and project delivery, ensuring scalable governance and real-time visibility.
Overview
Client
Headquarters: Vietnam
Industry: Information Technology
Scale: ~1500 employees across multiple subsidiaries
Project
Location: Viet Nam
Challenge
The client’s rapid growth and expanding operational scope exposed several governance gaps in the company’s existing management systems.
Fragmented operations
- Core operation were managed through spreadsheets and multiple standalone tools
- Disconnected systems limited data consistency and cross-department coordination
Complex sales and project resource governance
- Managing the pipeline from sales opportunities to project delivery and workforce allocation required continuous coordination across departments
- Resource planning and project tracking relied heavily on manual processes
Enterprise-scale system performance
- Rapid growth from roughly 300 to over 1,500 employees significantly increased operational data volume
- High-frequency operational data such as attendance records created performance challenges for enterprise systems
Results
Structured workforce governance
Attendance, shift allocation, overtime validation, and payroll components are consolidated within a unified system environment, replacing fragmented manual processes.
Controlled payroll execution
Salary calculations operate on validated attendance records and configured rule logic, reducing reliance on manual reconciliation in a high-volume environment.
Compliance-aligned payroll processing
Overtime thresholds, statutory components, and approval workflows are embedded within system-defined logic to support regulatory consistency.
Consolidated operational visibility
Workforce allocation and labor cost data are centralized, enabling structured review across departments and production units.
VTI’s Solution
To address the client’s challenges, VTI designed and implemented a centralized enterprise management platform built on Odoo ERP, tailored for a large-scale, project-driven service organization.
The solution established an integrated operational framework connecting workforce governance, revenue operations, project delivery, and enterprise services within a centralized platform.
Core Solution Pillars:
- Enterprise operations unification: Consolidating HR, CRM, project delivery, and financial processes into a unified ERP environment.
- Workflow-driven governance: Replacing manual approvals and spreadsheet coordination with structured digital workflows.
- Operational intelligence & visibility: Providing leadership with real-time insight into workforce allocation, sales pipelines, and project performance.
- Scalable enterprise foundation: Building a flexible ERP architecture capable of supporting continued organizational growth.
