omnichannel fulfillment

With the rise of e-commerce, challenges in last-mile logistics, including high costs and missed deliveries, are pressing retailers. According to Ecommerce News, 5% of online orders fail to be delivered on the first attempt, making last-mile logistics a critical pressure point for retailers. At the same time, shopper behavior is evolving. SAP reports that up to...

With 73% of consumers now shopping across multiple channels before making a purchase, the disconnect between online and offline inventory has become a critical business challenge. Recent retail trends show that 67% of customers abandon their purchase when items appear unavailable online despite being in stock at nearby stores, costing retailers millions in lost sales...