Food & Beverage

IT Outsourcing means bringing in a specialized external team to handle the technology part and freeing you up to focus on the main business. Yet, the DX challenge, especially in the Japanese retail market, isn’t just about technology application, but finding a partner who truly understands the know-how and business culture, where collaborations are built...

The client operated a chain of convenience stores, which was using a paper point card system. This brought up several issues: The card gets wet easily in bad weather, and it is not environmentally friendly since it requires a lot of paper. The client, therefore, decided to switch to a digital accumulating points system, which...