Selecting the right IT outsourcing vendors can make or break your DX initiatives. With Vietnam emerging as Southeast Asia’s leading technology hub with potential companies, how do you identify the vendor that truly fits your needs among those?

This guide explores Vietnam’s advantages as an outsourcing destination and also provides a practical framework for evaluating potential partners based on technical expertise, communication, and security standards.

The centerpiece of this article features detailed comparisons of Vietnam’s top 10 IT outsourcing companies, from industry giants like FPT Software to rising stars like VTI with strong AI capabilities, or specialized firms like NAL focusing on specific markets. Each vendor profile includes essential information and assessments of both strengths and limitations, enabling you to make informed decisions based on your specific requirements and budget constraints.

What is an IT outsourcing company?

An IT outsourcing company is your external technology partner, providing specialized services like software development, cybersecurity, and technical support. Think of them as your tech department’s extended arm, handling everything from routine maintenance to complex system implementations.

This is particularly helpful in the current digital transformation context, when most companies lack the in-house talent compared to the humongous tech expertise required.

These companies offer cost-effective solutions by leveraging global talent pools and cutting-edge expertise. Rather than hiring full-time specialists, businesses can access world-class IT services on demand.

Is Vietnam good for outsourcing? Why do Asia Enterprises choose Vietnam IT outsourcing vendors?

Yes, Vietnam has positioned itself as the region’s most exciting tech playground. The market is anticipated to experience a compound annual growth rate (CAGR) of 8.63% from 2025 to 2030, resulting in a market volume of US$1.18 billion by 2030. However, these statistics only scratch the surface of what makes Vietnam truly exceptional for Asian businesses.

Geographic Advantage

Located in Southeast Asia’s heart, the country offers something others can’t: seamless collaboration across time zones. Its proximity and cultural similarities to Asian economic giants like China, Japan, and South Korea create synergies that translate into faster project delivery and reduced communication overhead.

Stable, Pro-Business Environment

Political stability and consistent governance give Vietnam a reliable foundation for long-term IT outsourcing partnerships. Predictable policies and effective crisis management have strengthened investor confidence.

Talent Pool: High Quantity & High Quality

Vietnam houses Southeast Asia’s largest developer community, over 430,000 skilled professionals, with 50,000 fresh graduates joining annually. This workforce is gradually mastering the most advanced technology, from AI to cloud architecture, with many holding certifications from industry leaders like AWS and Microsoft Azure. 

In conclusion, Vietnam is no longer a cost savings but a strategic partnership that brings those advantages into a compelling package. For Asian companies ready to elevate technology capabilities while maintaining budget efficiency, Vietnam isn’t just an option but the obvious choice.

How to Choose the Right IT Outsourcing Vendors?

1. Define Your Project Scope Clearly

Before reaching out to any IT outsourcing vendors, you need a crystal-clear understanding of what you want to achieve. This is like creating a detailed recipe before cooking – without clear instructions, you’ll get unpredictable results. Document your specific requirements, budget range, timeline, and success criteria. 

For example, if you need a new POS system, specify how many locations it should serve, what payment methods to support, and which existing systems it must integrate with.

2. Checklist to Choose the Best Partner

In business, it is never about choosing the lowest price IT outsourcing vendors but finding the one that brings the best value. How to assess that? Here is your checklist to find your best vendor:

Technical Expertise and Certifications

Technical expertise forms the foundation of any successful IT outsourcing project. Look for certifications like ISO 27001, CMMI, or any industry-specific credentials.

The best practice is to ask about the vendors’ case studies, whether they can show examples of similar projects they’ve completed. A reputable one will proudly share case studies and client testimonials.

Industry Knowledge and Experience

Besides technical capability, industry know-how is also one of the most crucial factors when evaluating IT outsourcing vendors. Only the one with that knowledge can advise what works best for your business, as well as prepare themselves with specialized skills needed for such industry-specified projects. This will save you tons of time and money. 

For example, in the retail industry, an experienced vendor will understand POS integration challenges (that a general company might miss). They should know the need for demand handling between on- and off-peak periods, multistore-headquarters data synchronization, or how those POS systems should be integrated with other ERP modules.

Communication and Cultural Alignment

To ensure smooth collaboration on projects, communication is key. English is a must as the international language, but the ability to speak your native language is also an undeniable factor to consider.

Moreover, effective communication goes beyond language skills. During initial conversations, pay attention to response times and clarity. Do they ask thoughtful questions about your business? Can they explain technical concepts in simple terms?

Security and Compliance Standards

Data security isn’t optional but essential. Your vendor should provide clear documentation about their security measures, including:

• Data encryption protocols
• Access control systems
• Regular security audits
• Compliance with local and international regulations

Choose a company that demonstrates strong information privacy awareness and guarantees protection against data breaches. Prioritize those with privacy certifications like ISO 27001, SOC 2, or industry-specific compliance standards.

Customization Capabilities

No two businesses operate identically, so avoid vendors offering only one-size-fits-all solutions. Your ideal IT outsourcing vendor should provide custom-made services tailored to your specific requirements. Look for partners who excel at system integration, scalability planning, and supporting business expansion.

Agile Process and Flexibility

Finally, the current fast-paced business environment demands vendors who can adapt quickly to changing requirements. Your chosen partner should demonstrate flexibility in handling urgent requirements, scope changes, and unexpected challenges that arise during project development.

3. Things to Avoid When Selecting IT Outsourcing Vendors

Unrealistically Low Prices: Extremely low prices often mean corners will be cut on quality, security, or communication. Remember: you’re not just buying code; you’re buying expertise, reliability, and peace of mind.

Poor Communication During the Sales Process: If a vendor is slow to respond or unclear during initial discussions, this pattern will likely continue throughout your project. Professional IT outsourcing vendors understand that communication is crucial for success.

Lack of References/Case Studies: Legitimate vendors should readily provide references from similar businesses. If they’re evasive about past work or can’t provide contact information for previous clients, consider it a warning sign.

No Clear Project Management Process: Ask potential vendors: “How do you handle project updates and changes?” Professional companies will have established processes using tools like Agile methodology or regular milestone reviews.

Top 10 Vietnam IT Outsourcing Vendors

Here is the list of top-tier Vietnam outsourcing IT companies with proven expertise, including:

• VTI
• FPTソフトウェア
• TMA Solutions
• NTQ Solution
• Rikkeisoft
• CMC Corporation
• VMO Holdings
• NAL Co., Ltd
• Kaopiz Co., Ltd
• VNEXT Software JSC

*The companies listed are presented for informational purposes only and do not imply any ranking. 

1. VTI

Headquartered in Hanoi, VTI is renowned as one of Vietnam’s 10 leading ICT companies and has experienced remarkable growth in recent years. With 8 strategic offices across Asia, the company delivers end-to-end, customized, & high-quality solutions, helping global organizations accelerate DX for years.

With a global base of 250+ enterprise-level clients & 800+ successful projects, VTI possesses both technical excellence and industry know-how built through sustained rapid expansion. 

Especially, VTI is proud of its agile, forward-thinking approach, constantly anticipating and leading the latest technology trends, such as AI, cloud computing,…, exemplified by VCopilot, the proprietary intelligent codebase assistant.

Strengths:

• Strong certifications (ISO27001, CMMI Level 3,…)
• AWS and Microsoft-certified engineers
• End-to-end project lifecycle, from consulting, development, to management and maintenance
• Particular proven experience in Retail, Manufacturing, and Healthcare
• Agile company culture and flexible onshore/nearshore/offshore engagement models
• Multilingual support (English, Japanese, Korean, Chinese)

Weaknesses:

• A smaller scale compared to established vendors may limit large & extra-large enterprise project capacity
• Limited global market presence outside Asia

Read more about our Case study: Empowering Retail Expansion: AWS Cloud Migration for Japan’s Top Retailer

2. FPT Software Company

Considered Vietnam’s largest IT services company and recognized in Fortune 500 Southeast Asia, FPT Software dominates the Vietnamese outsourcing landscape with ambitious global expansion goals. 

With a large number of employees, the company delivers cutting-edge solutions in AI, blockchain, cloud computing, DX, and so on to clients worldwide. FPT Software’s proven track record spans decades of innovation, making it a trusted partner for large enterprises seeking reliable, scalable technology solutions.

Strengths:

• Market leader with massive scale and resources
• Strong government and enterprise partnerships
• Comprehensive service portfolio from basic development to advanced AI
• Global presence with established international offices

Weaknesses:

• A large corporate structure may limit agility
• Higher costs compared to smaller competitors
• Complex decision-making processes due to size

3. TMA Solutions

One of Vietnam’s largest software outsourcing companies with 28 years of experience, TMA Solutions has built a reputation for quality engineering services. The company’s proven methodology and mature processes have enabled the successful delivery of over 1,000 projects, establishing trust with clients seeking reliable offshore development partners. 

They continue to invest heavily in emerging technologies and talent development, positioning themselves as a strategic technology partner for large enterprises.

Strengths:

• Large engineering workforce with proven capabilities
• Strong focus on quality assurance and testing
• Diverse industry expertise across multiple domains

Weaknesses:

• May be slower to adopt the latest trends due to established processes, a disadvantage compared to more agile, newer companies
• Higher overhead costs compared to newer companies

4. NTQ Solution

NTQ Solution positions itself as a technology-focused company with strong R&D capabilities and a growing presence in AI development services. The company’s portfolio spans from software development to advanced AI implementations, particularly in NLP, computer vision, and predictive analytics. NTQ Solution’s client-centric approach combines Vietnamese cost advantages with high-level innovation, making it an attractive partner for startups and established enterprises alike.

Strengths:

• Strong technical expertise in emerging technologies
• Growing reputation in AI and advanced software development
• Good balance between size and agility
• Focus on high-value consulting services

Weaknesses:

• Smaller scale compared to top-tier competitors
• Less brand recognition internationally

5. Rikkeisoft

Rikkeisoft has carved out a niche in financial technology and business systems, with strong ties to the Japanese market and a growing international presence. The company’s deep understanding of Japanese business culture and regulatory requirements has made it a preferred partner for Japanese enterprises seeking DX and fintech solutions. 

Rikkeisoft is now expanding its specialized financial services expertise to markets across Southeast Asia and North America.

Strengths:

• Specialized expertise in fintech and financial systems
• Strong Japanese market connections and cultural understanding
• Comprehensive service offering from development to consulting
• Good reputation for quality and reliability

Weaknesses:

• Heavy dependence on the Japanese market
• Limited presence in Western markets
• Smaller scale compared to industry leaders

6. CMC Corporation

One of Vietnam’s pioneer IT outsourcing vendors, CMC has evolved from telecommunications into a comprehensive technology provider with a strong domestic market presence. Drawing on over three decades of technological expertise, the company now offers cutting-edge solutions in AI, IoT, and enterprise software while maintaining its reputation for reliability and local market knowledge. 

CMC’s unique combination of historical credibility and modern innovation capabilities makes it a trusted choice for both government initiatives and large-scale enterprise DX projects.

Strengths:

• Long-established market presence and government connections
• Strong telecommunications and infrastructure expertise
• Large workforce and comprehensive capabilities
• Leading position in the Vietnamese domestic market

Weaknesses:

• Limited international expansion compared to competitors
• Traditional corporate culture may hinder innovation speed
• Heavy focus on the domestic market limits global growth

7. VMO Holdings

VMO Holdings focuses on providing technology consulting and development services with a strong emphasis on innovation and emerging technologies. With a strategic consulting-first approach, the company works closely with clients to identify opportunities for technology-driven growth and operational efficiency improvements. 

VMO Holdings has successfully expanded its footprint across multiple markets, building a reputation for delivering high-impact digital solutions that align with evolving business needs.

Strengths:

• Balanced global market approach
• Strong focus on technology consulting and R&D
• Good size for maintaining both scale and agility
• Growing reputation in Western markets

Weaknesses:

• No specific focused market
• Limited brand recognition outside Vietnam

8. NAL Co., Ltd

NAL specializes in serving the Japanese market with a focused approach on offshore development and system consulting services. With expertise spanning enterprise applications, mobile development, and legacy system modernization, the company has established itself as a trusted technology partner for Japanese businesses navigating digital transformation. NAL’s dedicated Japanese market focus allows it to provide highly customized solutions that address specific regulatory requirements and business practices unique to Japan.

Strengths:

• Deep Japanese market expertise and cultural alignment
• Specialized in the offshore development model
• Niche expertise in Vietnam IT setup consulting
• Strong client relationships in the Tokyo market

Weaknesses:

• Very small-scale limits project capacity
• Heavy dependence on a single market (Japan)
• Limited service diversification

9. Kaopiz Co., Ltd

Kaopiz is a younger company focusing on modern technologies, including gaming, AI, and blockchain development, with a growing regional presence. With a team of digital natives and technology enthusiasts, the company brings fresh perspectives to complex development challenges, particularly in emerging sectors like decentralized finance and immersive gaming experiences. Kaopiz’s rapid growth trajectory reflects the increasing demand for specialized expertise in next-generation technologies across the Asia-Pacific market.

Strengths:

• Modern technology stack and contemporary approach
• Expertise in gaming and entertainment applications
• Growing blockchain and AI capabilities
• Agile and flexible business model

Weaknesses:

• Small size limits large project capabilities
• Limited international market presence
• Relatively new with a shorter track record

10. VNEXT Software JSC

VNEXT focuses on lab-based development models and has been expanding into AI and blockchain consulting services. The company’s dedicated lab approach enables deep research and experimentation with emerging technologies, allowing clients to explore innovative solutions in a controlled, collaborative environment. 

VNEXT’s transition into specialized consulting reflects its commitment to translating cutting-edge research into practical business applications for enterprises seeking competitive technological advantages.

Strengths:

• Established lab-based development methodology
• Growing AI and blockchain expertise
• Good balance of experience and innovation
• Flexible engagement models

Weaknesses:

• Limited scale for enterprise-level projects
• Narrow geographic market focus
• Need for continued investment in emerging technologies

Conclusion

It can be a little tricky to find the best fit for your business development and requirements. It is better to look deeper into your long-term gains during this decision-making process. The ideal IT outsourcing vendors should be able to build a lasting relationship with customers. 

But anyway, I believe that the first step is always to discuss with them thoroughly to have a better understanding of who they are and what they can provide.

As one of the best IT outsourcing companies in Vietnam, VTI would be more than happy to accompany you on this digital transformation journey ahead. Let’s give it a try and discuss together about your problems, and we will find a way.

Contact us now