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Amazon Web Services (AWS) is undoubtedly one of the most popular cloud platforms for enterprises all over the world. Yet, managing AWS cloud infrastructure in-house can drain your IT budget and divert your team’s attention from core business priorities. Many organisations struggle with the complexity of maintaining performance and cost-efficiency while trying to focus on innovation. This comprehensive guide examines how AWS Managed Service Provider (MSP) can address these challenges, with a particular focus on the emerging opportunities presented by Vietnamese providers.
You’ll discover what MSPs offer, why Vietnamese vendors are emerging as promising partners with compelling advantages, and how to select the right provider to transform your cloud operations while achieving significant cost savings and operational excellence.
What is an AWS Managed Service Provider?
An AWS managed service provider is a certified third-party partner holding AWS Well-Architected Partner or Advanced Tier Services Partner certifications. They can design, build, migrate, and operate AWS cloud for enterprises as an outsourced DevOps extension to handle daily administration.
These managed services partners implement best practices for resource provisioning, cost management, backup automation, and security patching while managing identity and access controls across compute, storage, and security layers.
Why are Enterprise looking for AWS MSPs?
According to AWS’s official documentation, organisations typically achieve 25% cost reduction and 99.9% uptime improvement through MSP engagement, allowing internal teams to focus on innovation rather than infrastructure management.
Typically, this approach costs less than in-house management, taking into account the costs of skill acquisition and operational complexity.
This partnership also allows higher flexibility for your companies, with engagement models (onsite, nearshore, offshore,…) and scopes of work, from basic monitoring & maintenance to comprehensive managed operations (24/7 support and strategic consulting).
Additionally, AWS cloud managed services operate through certified partner networks that ensure specific competency requirements (i.e. technical expertise, industry experience, geographic coverage, SLAs).
Amazon managed services partnerships provide specialised expertise in machine learning implementation, data analytics, and multi-cloud integration while offering vendor lock-in prevention strategies and exit planning considerations.
VTI delivers AI-powered managed services using AuraOps for proactive operations, 30% cost reduction, and 24/7 multilingual support. ITIL-compliant Managed service
What are the AWS managed services? What do MSPs offer?
There are three popular engagement models that you can expect from AWS MSPs:
- Staff augmentation to fulfil your in-house skill gaps,
- Co-managed for hybrid control,
- Fully managed for complete outsourcing.
And to summarise, the list of AWS managed services includes multiple operational categories:
- Infrastructure & AWS application monitoring,
- Cost optimisation,
- Network security, Compliance alignment, & Key management service,
- Migration and Modernisation,
- Disaster recovery,
- Database administration,
In other words, AWS fully managed services extend beyond basic infrastructure, also include application-level support, DevOps pipeline management, and automated scaling based on business requirements and performance metrics. Let’s dive deeper into the most common of these categories:
Infrastructure Management and Monitoring
An AWS managed service provider will deliver comprehensive infrastructure management: automated provisioning, configuration, and continuous monitoring of the environments to ensure operational efficiency and proactive issue detection.
By using monitoring tools with standardised automation frameworks and real-time alerts (on computer, storage, and network layers), they can swiftly respond to any performance or security issues, reducing downtime and operational overhead for technical leadership teams.
Cost Optimisation and Resource Allocation
AWS managed services providers can actively analyse resource utilisation patterns. Then, they optimise your costs and allocate cloud resources effectively. This helps organisations achieve typical operational cost savings of 10-15% annually through strategic rightsizing and automated scaling policies.
Those pricing strategies include ongoing cost governance aligned with business priorities, allowing organisations to maximise cloud investment returns without compromising performance or scalability requirements.
Furthermore, based on their expertise and built system, those vendors can even provide more detailed cost analytics and forecasting capabilities that enable data-driven budget planning and resource allocation decisions for finance and technology leadership teams.
Security Management and Compliance Frameworks
Amazon managed services implement comprehensive security management, including policy enforcement, identity and access management, automated patching, threat detection, and compliance adherence through hundreds of managed security guardrails for data protection.
Importantly, the AWS Key Management Service integration provides encryption key management and access controls that meet regulatory standards critical in finance, healthcare, and government sectors across global markets.
Additionally, continuous compliance monitoring, audit-reporting, and updating to the latest regulation capabilities will simplify your governance due to the reduction of security management complexity for internal IT teams.
Migration and Application Modernisation Services
AWS fully managed services support organisations throughout cloud migration journeys, including assessment, planning, migration acceleration using AWS Migration Acceleration Program (MAP), and workload modernisation strategies that minimise downtime and accelerate adoption timelines.
These migration services leverage automation tools and proven methodologies to re-architect legacy applications for cloud-native scalability and agility benefits.
Moreover, some examples of this AWS-managed service include app containerization, microservices architecture implementation, and serverless computing adoption.
These enable DX initiatives while maintaining business continuity.
24/7 Support and Incident Response
The list of AWS managed services includes round-the-clock operational support with proactive incident detection, automated remediation, and escalation procedures that maintain high availability and business continuity across all time zones.
MSPs’ established incident management processes provide rapid response capabilities with defined SLAs. This will help you meet customer satisfaction in the current demanding digital environments.
Furthermore, these support services include performance optimisation recommendations, capacity planning guidance, and strategic consulting that helps organisations maximise their AWS infrastructure investment returns.
Why should I choose an AWS MSP from Vietnam?
Cost-Efficiency and Competitive Pricing
Even small per-hour reductions translate into substantial annual savings that can fund additional digital transformation initiatives.
Vietnamese AWS managed service provider companies offer significant cost advantages compared to other regional providers, with average hourly rates ranging from $25–$99. Quite reasonable. compared to rates exceeding $150 in Japan, Korea, Singapore, and Australia.
This cost-effectiveness stems from Vietnam’s competitive developer salary structure while maintaining high technical quality and service delivery standards through AWS Advanced Tier Services Partner certifications.
Moreover, AWS managed services pricing from Vietnamese providers enables organisations to allocate more budget toward innovation and growth initiatives, with documented case studies showing 35% cost reductions while improving deployment speed by 50% (SuperbCompanies’ AWS partner analysis).
Technical Expertise and Service Quality
Vietnamese AWS managed services partners deliver comprehensive technical capabilities across the full spectrum of AWS managed services, including infrastructure management, security implementation, and application modernisation, without compromising service quality despite lower pricing structures.
These providers implement AWS application monitoring tools, AWS Key Management Service, and other AWS fully managed services with AWS Well-Architected Partner expertise.
Furthermore, well-known companies like FPT, VTI, or CMC have demonstrated track records in AI/ML implementation and edge computing services that exceed traditional offerings while maintaining compliance and data sovereignty frameworks for enterprises.
Strategic Value for Asia-Pacific Operations
Amazon managed services delivered by Vietnamese providers offer strategic advantages for organisations operating across Asia-Pacific markets, including:
- Timezone alignment,
- Cultural understanding,
- English proficiency facilitating effective communication
- Strong methodologies like Agile and DevOps practices.
The list of AWS managed services available from Vietnamese MSPs covers enterprise requirements from basic AWS cloud managed services to complex multi-cloud architectures with comprehensive risk mitigation strategies for data protection and regulatory compliance.
Additionally, AWS managed services examples from Vietnamese providers include successful implementations in banking, finance, and technology sectors with established client references from multinational enterprises that demonstrate the capability to handle mission-critical workloads.
Long-Term Partnership Benefits
The cost savings from Vietnamese AWS managed services become especially impactful for organisations running large-scale or long-term cloud workloads.
Vietnamese MSPs provide scalable service models that grow with business requirements while maintaining consistent pricing structures, SLAs, and comprehensive security standards that meet international compliance requirements.
Moreover, these partnerships offer access to emerging technologies, including IoT and serverless computing, through local expertise that combines global AWS best practices with regional market understanding and cultural alignment strategies.
How do I choose the best AWS Managed Service Provider from Vietnam?
AWS Partnership Status and Certifications
Selecting the best AWS managed service provider in Vietnam starts with evaluating their AWS partnership status. As this directly reflects technical expertise and commitment to best practices.
Leading providers such as FPT Software, CMC, or VTI hold AWS Advanced Tier Services Partner status, a designation requiring rigorous third-party audits and proven capability in delivering secure.
These advanced partners can gain dedicated technical support, early access to new services, and co-marketing opportunities. This can directly benefit your AWS managed services implementation.
Key questions to ask:
- What is your AWS partnership tier?
- How many AWS-certified architects do you have on staff?
Technical Expertise and Security Compliance
A strong team of AWS-certified engineers will provide deep technical resources for complex AWS cloud-managed projects that require specialised knowledge.
Also, it is essential to ask for their security certifications, such as SOC 2 Type II and ISO 27001/2022. These are the proof of a commitment to enterprise-grade security frameworks and risk management protocols.
Red flags include unclear pricing structures, lack of client references, or ambiguity in providing specific response time commitments for incidents.
Service Portfolio and Due Diligence Framework
Evaluate potential AWS managed services partners based on their service specialisations, proven case studies in your industry sector, and comprehensive due diligence covering financial stability and disaster recovery procedures.
Leading providers can easily show off their portfolios, 24/7 operational support with clear SLA definitions and escalation procedures.
Regional Compliance and Risk Mitigation
MSPs should be able to customise their services to meet local regulations (data residency laws, privacy compliance, and industry-specific standards). Also, implementing comprehensive, localised risk mitigation strategies for SLA negotiations and operational continuity.
These providers combine technical expertise with local business understanding to deliver culturally appropriate support and maintain compliance with national data protection regulations.
Who are the top MSPs? – Top 4 AWS Managed Service Providers in Vietnam
Regarding top AWS service providers in Vietnam, there are 4 outstanding brands worth considering for long-term partnerships:
- VTI
- FPT
- CMC Global
- TechX
VTI
VTI is a premier AWS managed service provider in Vietnam, distinguished by its ITIL v4-compliant framework and proprietary AI System, AuraOps. As an AWS Partner for 5+ years, with 150+ AWS engineers and certified professionals, VTI enables highly scalable, automated cloud management for enterprises across Asia and the APAC region.
Through intelligent automation and proactive incident management, VTI has delivered a 30% reduction in operational overhead, 60% faster incident resolution, and an 80% reduction in alert noise.
VTI’s core AWS Services consist of: Infrastructure deployment and migration to AWS; Workloads and apps migration; System optimisation and performance tuning; System management, provisioning, monitoring, and maintenance; AWS Technical Support (up to L3 level), including billing, account access, authentication, and resource management, and so on.
What Sets VTI Apart
- AI-Enhanced Operations: Intelligent automation for proactive issue detection and automated runbook execution while maintaining ITIL governance
- Regional Excellence: Engineering teams across Vietnam, Japan, Korea, and Singapore with multilingual support (English, Japanese, Korean, Vietnamese)
- Flexible Coverage: Choose from 24×7, 24×5, 16×7, 8×5, and more
- Full Transparency: Clear SLA levels and pricing, backed by ISO27001:2022 certification
VTI delivers AI-powered managed services using AuraOps for proactive operations, 30% cost reduction, and 24/7 multilingual support. ITIL-compliant Managed service
FPT
FPT provides comprehensive digital transformation services as an established AWS managed services provider. They have global delivery capabilities and local market expertise that serve both domestic and international clients.
The company’s service portfolio includes advanced AWS managed services, such as Serverless computing implementation, IoT platform development, and Edge computing solutions that support Industry 4.0 initiatives.
Moreover, FPT Software’s integration of emerging technologies with traditional cloud services creates hybrid solutions that address complex enterprise requirements while maintaining cost-effectiveness and operational efficiency.
CMC Global
CMC Global delivers enterprise-grade AWS managed services and partners with specialisations in banking, financial services, and insurance sectors. Such domains require strict regulatory compliance and security frameworks.
The company’s list of AWS managed services encompasses cloud migration, disaster recovery, multi-cloud architecture design, and 24/7 operational support with established SLA commitments for mission-critical workloads.
Additionally, CMC Global’s expertise in AWS managed services pricing optimisation helps organisations achieve optimal cost while maintaining performance standards and security requirements for large-scale enterprise deployments.
TechX Corporation
TechX Corporation holds the capabilities in cloud and generative AI implementations.
The company specialises in AWS fully managed services that span from infrastructure modernisation, application containerization, and AI/ML workload optimisation.
Furthermore, TechX’s proven track record in delivering AWS managed services includes successful implementations for financial services, manufacturing, and retail sectors with measurable business outcomes and cost optimisation results.
Final words
Choosing the right AWS Managed Service Provider can fundamentally transform how your organisation approaches cloud operations. It helps free up internal resources while improving performance and reducing costs.
Vietnamese MSPs offer a particularly compelling combination of technical expertise, cost-effectiveness, and strategic value. They are worthy of serious consideration, especially for businesses in the Asia-Pacific region.
Take time to assess your current challenges, define requirements clearly, and engage with potential providers. The key to success lies in thorough evaluation of partnership credentials, technical capabilities, and cultural alignment with your business objectives.
The right partnership isn’t just about managing infrastructure. It’s about enabling your organisation to innovate faster and compete more effectively in today’s marketplace.
