Case Study

Explore how VTI’s collaboration with a leading Japanese computing devices supplier transformed their IT operation, ensuring seamless system maintenance, robust security measures, and exceptional customer satisfaction. A need for operational support from an industry leader Our customer is a Japanese company renowned for supplying computing devices, both for cloud and on-premise environments. Since its establishment...

This case study delves into VTI’s exceptional provision of comprehensive AWS support to more than 70 customer companies leveraging a diverse range of AWS services. With a support level equivalent to that of AWS Technical Support, VTI has implemented robust tools to efficiently manage end-user requests, track statuses, and uphold a stringent SLA of under...

Founded in 2013, GA Technologies, Inc., has been addressing the significant challenge in the real estate industry known as analog by developing and providing solutions that leverage technology to promote DX (Digital Transformation). In 2021, GA Technologies planned to introduce offshore development services in addition to in-house development to accommodate the expansion of various systems. After...

This case study delves into our partnership with a prominent Korean construction corporation facing internal resource limitations. The customer seeks to develop a construction-planning simulation application. VTI leveraged AI technology, specifically reinforcement learning, to enhance the simulation application’s accuracy and optimize vehicle routes and costs.  Leveraging a skilled talent pool for construction planning  Our customer...

VTI has effectively addressed the migration challenges of a leading Korean security company. Operating under a full offshore Global Development Center (GDC) model, VTI’s strengths in technical expertise and Korean communication have yielded commendable initial results, including significant cost savings for the customer.  Leveraging VTI’s expertise to tackle migration challenges Our customer is a subsidiary...

Our customer, a prominent IT service company in Korea, is spearheading technological innovation across sectors. This case study describes their collaboration with VTI, where establishing a Cloud Global Development Center (GDC) focused on Managed Service Provider (MSP) services in Vietnam emerges as a strategic response to the challenges of labor shortage and high labor costs...

The client is a retailer that operates convenience stores. As the corona crisis dragged on, the need for digital transformation to respond to worldwide changes was growing, therefore client decided to open unmanned stores as a pioneer in the retail industry. However, during the rollout, it became difficult to automate the payment and monitoring system...

About the customer The customer is one of the leading logistics service providers in Germany and around the world, with representative offices in most countries. The company provides sea and air transportation solutions as well as other related logistics services. The customer was looking for a solution for the new office in Vietnam. Context In...

In the midst of the accelerating Digital Transformation (DX), the concept of “Smart” has emerged one after another, driven by the increased penetration of cutting-edge technologies to advance the revolution in how we work. Among these, the concept of a Smart Factory has garnered significant attention as a core element of DX in the manufacturing...

The specificity of manufacturing industries with a large workforce in warehouses and factories, ranging from hundreds to thousands of employees working in various shifts, poses a challenge for human resources management. Besides optimizing production, factories also need to focus on human resources management to achieve the highest efficiency and productivity. Customer Overview SMC Corporation is...