Supermarket

IT Outsourcing means bringing in a specialized external team to handle the technology part and freeing you up to focus on the main business. Yet, the DX challenge, especially in the Japanese retail market, isn’t just about technology application, but finding a partner who truly understands the know-how and business culture, where collaborations are built...

You own a bustling café in Tokyo. Every morning, customers line up for their favorite coffee, but your old cash register can’t keep up. Transactions take forever, the receipt printer jams constantly, and you have no idea which pastries are selling best. Sound familiar? This is where a modern POS terminal comes to the rescue....

“Our on-premise POS systems were installed seven years ago, and now they’re falling apart. Store A would run out of bestsellers while Store B was overstocked with the same items. Customers complained about long checkout lines because our systems were so slow. I spent hours every night manually consolidating sales reports from each location, and...

Picture this: You walk into your favorite coffee shop on a busy Monday morning. You order the usual latte, tap her phone to pay, and receive a text with a receipt—all in under 30 seconds. Meanwhile, the barista’s screen automatically updates the inventory (one less cup, less milk), tracks your loyalty points, and sends sales...

A POS system is an essential tool for retail businesses, streamlining transactions and reducing customer wait times at checkout. However, AI-powered POS systems go beyond traditional payment processing. With machine learning capabilities, AI can enhance POS systems by over 50%, optimizing efficiency and data utilization, providing valuable insights into customer behavior, inventory management, and security.​...

A leading retail company in Japan, operating 4 famous supermarket brands with over 650 stores nationwide, aimed to thrive through digital transformation. Known for leveraging advanced technologies with their business strategy, the company sought to enhance both operations and customer experience through continuous innovations. To address the client’s requirement, VTI, as their DX partner developed...

The client operated a chain of convenience stores, which was using a paper point card system. This brought up several issues: The card gets wet easily in bad weather, and it is not environmentally friendly since it requires a lot of paper. The client, therefore, decided to switch to a digital accumulating points system, which...