[FREE EBOOK] Strategic IT Outsourcing: Optimizing Cost & Workforce Efficiency
[FREE EBOOK] Strategic IT Outsourcing: Optimizing Cost & Workforce Efficiency
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Retail & Ecommerce

200+ Unmanned Stores Were Opened With The Help Of VTI

December 20, 2023
The client is a retailer that operates convenience stores. As the corona crisis dragged on, the need for digital transformation to respond to worldwide changes was growing, therefore client decided to open unmanned stores as a pioneer in the retail industry. However, during the rollout, it became difficult to automate the payment and monitoring system...

In-store Heatmap: A Solution When Customer Traffic Slows Down

September 1, 2023
The client is a retailer with branches all over the country. From the early stages of the COVID-19 crisis, as a measure to improve sales, they felt the need for adopting groundbreaking technology. As a result, sales remained strong even during the complicated pandemic situation with the in-store heatmap solution made by VTI. Using the in-store heatmap...

Digital Transformation In Retail: Proactive Work Schedule Management

September 1, 2023
The client operated approximately 200 convenience stores. Managers felt like they would inevitably be left behind if they kept on sticking to the old-fashioned way. They, therefore, decided on digital transformation (DX), starting with a new work schedule management system using advanced technology. This case study will give a telling example of digital transformation in...

Expand Customer Lifecycle With The Customer Loyalty Application

September 1, 2023
The client operated a chain of convenience stores, which was using a paper point card system. This brought up several issues: The card gets wet easily in bad weather, and it is not environmentally friendly since it requires a lot of paper. The client, therefore, decided to switch to a digital accumulating points system, which...

27% Retail Cost Reduction By Developing A New In-House AWS Procurement System

September 1, 2023
The client is a retailer whose documents generated for ordering and inventory management were managed via Excel. A huge amount of data was required to be processed, thus it was easy for those employees unfamiliar with Excel to make mistakes. Cyberattack was also a headache, even with a PIN code in Excel. This case study...

AI For Demand Forecasting And Planning – Improve Sales Up To 10%

August 29, 2023
Our client is a retailer well-known for their affordable, personalized, and tasty products. However, the customer count was slowing down due to the COVID-19 crisis. Besides, the difficulty in data collection proved a great hindrance to improving product quality. Furthermore, the complicated situation resulted in market demand fluctuating wildly, retailers therefore could not forecast necessary...

Case Study: How IT Outsourcing Transformed A Convenience Store Chain’s Operations

May 16, 2023
In this case study, we will explore how a big convenience store chain can successfully modernize their outdated system while maintaining their daily operations smoothly with VTI’s IT outsourcing services. A leading retail & convenience company in Japan For a long time, company M – a retail giant in Japan, has been famous for adopting cutting-edge...

Utilizing AI For Digital Signage To Leverage Customer Experience – A Case Study For Retailers

July 8, 2021
In this case study, we will get to know how artificial intelligence (AI) will take digital signage systems to a whole new level, adopting machine learning into existing digital signage systems, and linking with the Pepper robot. Overview Digital signage, for a long time, is considered an efficient way to attract new customers. Unlike traditional posters, companies can...

B2C system for convenience stores

July 7, 2021
Description B2C mobile application, serving 40,000 users in first phase and millions in later phase. Features Main features: ※ eCommerce. ※ Loyalty. Using microservices architecture leveraging Kubernetes on AWS for nearly unlimited scalability. Technology EKS, Aurora DB, Prometheus, Grafana (monitoring), Splunk (logging).

Configure store work schedule as a serverless system

July 7, 2021
Description This project is for MINISTOP Co., Ltd.’s system development. Ministop is a large Japanese enterprise that run a convenience store chain with a total of over 5000 stores. Customer want to manage the work schedule management of each customer’s store in common. Since there is a lot of processed data, it is necessary to...
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