Retail & Ecommerce

A leading Japanese retail chain operating a network of over 2000 stores in Japan and over 3250 stores worldwide convenience stores faced challenges with its outdated goods procurement management system. Having been in use for over a decade, the system struggled with scalability, leading to inconsistencies in inventory data and potential data loss while goods/stock...

A leading retail company in Japan, operating 4 famous supermarket brands with over 650 stores nationwide, aimed to thrive through digital transformation. Known for leveraging advanced technologies with their business strategy, the company sought to enhance both operations and customer experience through continuous innovations  To address the client’s requirement, VTI, as their DX partner developed...

Established in 1973, a leading Japan-based IT solutions provider specializing in digital transformation, cloud computing, and AI-driven innovations, offers a comprehensive services range, from IT consulting to helping businesses optimize operations and drive growth.  The company currently operates ticketing systems for major sports clubs in Japan, including professional baseball and football teams. To improve scalability,...

The client is a retailer that operates convenience stores. As the corona crisis dragged on, the need for digital transformation to respond to worldwide changes was growing, therefore client decided to open unmanned stores as a pioneer in the retail industry. However, during the rollout, it became difficult to automate the payment and monitoring system...

The client is a retailer with branches all over the country. From the early stages of the COVID-19 crisis, as a measure to improve sales, they felt the need for adopting groundbreaking technology. As a result, sales remained strong even during the complicated pandemic situation with the in-store heatmap solution made by VTI. Using the in-store heatmap...

The client operated approximately 200 convenience stores. Managers felt like they would inevitably be left behind if they kept on sticking to the old-fashioned way. They, therefore, decided on digital transformation (DX), starting with a new work schedule management system using advanced technology. This case study will give a telling example of digital transformation in...

The client operated a chain of convenience stores, which was using a paper point card system. This brought up several issues: The card gets wet easily in bad weather, and it is not environmentally friendly since it requires a lot of paper. The client, therefore, decided to switch to a digital accumulating points system, which...

The client is a retailer whose documents generated for ordering and inventory management were managed via Excel. A huge amount of data was required to be processed, thus it was easy for those employees unfamiliar with Excel to make mistakes. Cyberattack was also a headache, even with a PIN code in Excel. This case study...

Our client is a retailer well-known for their affordable, personalized, and tasty products. However, the customer count was slowing down due to the COVID-19 crisis. Besides, the difficulty in data collection proved a great hindrance to improving product quality. Furthermore, the complicated situation resulted in market demand fluctuating wildly, retailers therefore could not forecast necessary...

In this case study, we will explore how a big convenience store chain can successfully modernize their outdated system while maintaining their daily operations smoothly with VTI’s IT outsourcing services. A leading retail & convenience company in Japan For a long time, company M – a retail giant in Japan, has been famous for adopting cutting-edge...