The client operated approximately 200 convenience stores. Managers felt like they would inevitably be left behind if they kept on sticking to the old-fashioned way. They, therefore, decided on digital transformation (DX), starting with a new work schedule management system using advanced technology. This case study will give a telling example of digital transformation in retail.
Digital transformation in retail: Develop a website that centralizes work schedules
Client-managed work schedules on MS Excel – which takes a lot of time even for those who are good at office software. If any mistake were made, it would be hard to detect and be unlikely to severely affect customer loyalty. Understanding these issues, VTI proposed the development of a new website that centralizes work schedules by store or by the employee. Thanks to cloud migration, store data is synchronized and the management system can process a huge data amount within a short time, by utilizing cutting-edge technologies, naming API Gateway, Lamba, and RDS.
50% reduction in operating costs with digital transformation in retail solutions
After implementation, the smoothly running system has resulted in a 50% reduction in operation costs. Not only that, but AWS CloudWatch Events automatically updates work item data, allowing faster and more precise schedule management. This in the long term also improves employee efficiency.
Become a trustworthy company
After this new work schedule management system, business performance was soaring, client thereby wish to take further steps and drive their digital transformation hard. VTI’s client stated: “The impetus for continuous improvement of a company is not to win the trust of customers, but to give them the right to choose and become a company worthy of their trust”.
VTI: A support team that keeps going until the end
VTI is proud of abundant human resources with thorough experience in cutting-edge technology. We provide solutions and services that utilize advanced technologies across a wide range of industries. We will do our best to change the future together with our customers. For companies in the retail industry, we provide a one-stop solution for software development, Retail X, for promoting digital transformation in retail, and business growth.
VTI – Innovation Technology Value
Hotline: (+84) 24 7306 9996
Email: [email protected]