AI Recruiting and Human-Centric Hiring: 75% Faster, 25% Better

Recruitment has long been one of the most demanding challenges for large organizations, particularly in the fast-paced tech industry, where the competition for top talent never slows down. Yet, there is a company that has to simultaneously handle millions of job applications every year and manage recruitment; delivering a positive candidate experience quickly thus becomes an overwhelming challenge. Because traditional recruitment processes often struggle to keep pace with this volume, resulting in delays, inconsistent screening, and frustrated applicants. In this context, AI recruiting becomes a viable option. With the new approach, they aim to simplify workflows, enhance candidate quality, and improve overall hiring efficiency.

Client’s Requirements

Before applying the new solution, our client faced several persistent problems:

• Overwhelming number of CVs: Receiving more than 1 million CVs annually, manually reviewing and processing applications took weeks for each recruitment campaign.
• Cumbersome and manual processes: Recruiters had to handle endless repetitive queries from candidates about job descriptions, salary ranges, and recruitment timelines.
• Subjective soft skills assessment: Online interviews lacked reliable tools to objectively evaluate candidates’ communication skills, expressions, and overall suitability.
• Poor candidate experience: Delayed feedback and unclear processes caused frustration among applicants, and many dropped out midway.

VTI’s Solution with AI recruiting chatbot

VTI handles full-cycle development, and rebuilt the procurement management system to enhance automation and efficiency: Requirement definition → Basic system design → Detail design → Development → Unit testing (UT) → Integration testing (IT) → System testing (ST), to Maintenance. 

Specifically:

AI recruiting Chatbot “HireVue” integrated into the company’s recruitment website and messaging platforms:

• Automatically answers FAQs about positions, benefits, and recruitment procedures.
• Guides candidates through the application and skill test processes.
• Instantly updates applicants on interview schedules and results.

Automated resume screening with AI

• Scans CV content and matches it against job requirements.
• Scores and ranks candidates based on relevance.
• Filters out unqualified profiles and forwards top candidates to the next stage.

Voice and Facial Expression Analysis in Video Interviews

• Analyzes voice tone, speaking pace, and facial expressions during video interviews.
• Provides objective assessments of communication skills, confidence, and attitude.
• Offers valuable data to help recruiters make informed decisions.

Instant Feedback and Result Notifications

• Automatically delivers interview outcomes and next-step instructions to candidates without delays.

Main Features

For Talent Acquisition Teams:

• Automatically screen and shortlist candidates using AI
• Automated CV screening and interview responses evaluations.
• Improve recruitment efficiency and reduce operational costs
• Analyze recruitment data to enhance hiring quality

For Candidates

• AI-powered guidance on recruitment processes and salary information
• Automatic CV assessments and skill check evaluations
• AI-driven video interview analysis with instant feedback
• Minimize waiting time with real-time responses

Result 

After using the AI Chatbot “HireVue”, our client  achieved impressive results:

• 75% reduction in recruitment processing time: From an average of 1 week down to just 3–5 days for initial screening and interviews.
• 25% improvement in applicant quality: Thanks to AI’s precise screening and objective soft skill evaluation, more qualified candidates advanced to final rounds.
• Significantly enhanced candidate experience: Faster feedback, clear processes, and fairer evaluations increased applicant satisfaction.
• Considerable cost savings: Reduced the need for recruitment staff handling CV reviews and repetitive queries.

Project Scale

• Headcounts: 60 
• Development duration: 8 months (until first phase release), and continue the maintenance phase.
• Working model: Scrum

Technology used

• NLP & Chatbot: Rasa, Dialogflow
• Voice, Video Analysis: OpenCV, Speech to Text
• Data Analysis: DataFrame Pandas, scikit learn 
• Integration with HR Systems: Workday, SAP SuccessFactors
• Cloud Infrastructure: AWS Lambda, Firebase

A New Chapter in the AI Recruitment Process

Integrating an AI Chatbot into recruitment is a bold step forward, not a temporary patch but a strategic advantage that drives success. With the help of VTI,  the client broke down barriers, streamlined hiring, and raised the bar on candidate quality and experience. AI empowers recruiters by handling the repetitive work, unlocking their potential to lead with insight and empathy.

VTI will continue to empower businesses across industries with AI-driven solutions tailored to their unique needs. Our commitment is to help organizations unlock greater operational efficiency, make smarter, data-backed decisions, and stay competitive in an ever-evolving digital landscape.

>> Contact VTI now and discover how AI can drive real impact for your organization.