Retail & Ecommerce

Our client, a top-tier retail company in Japan, operates over 496 stores nationwide, employs more than 215,500 individuals, and generates 10 billion yen in gross sales annually. As they prepare for a significant expansion of 1,000 new stores, their current system presents critical challenges, including difficulties in scaling rapidly to match the flexibility of competitors...

The client is a retailer that operates convenience stores. As the corona crisis dragged on, the need for digital transformation to respond to worldwide changes was growing, therefore client decided to open unmanned stores as a pioneer in the retail industry. However, during the rollout, it became difficult to automate the payment and monitoring system...

Vietnam is currently experiencing a boom in eCommerce. The number of sellers using e-commerce is rapidly increasing, as more businesses aim to expand and venture into international markets to introduce Vietnamese products globally. Merchize has consulted with AWS and VTI to transition their platform from a single-tenant environment to a multi-tenant environment. About Merchize Founded...

The client is a retailer with branches all over the country. From the early stages of the COVID-19 crisis, as a measure to improve sales, they felt the need for adopting groundbreaking technology. As a result, sales remained strong even during the complicated pandemic situation with the in-store heatmap solution made by VTI. Using the in-store heatmap...

The client operated approximately 200 convenience stores. Managers felt like they would inevitably be left behind if they kept on sticking to the old-fashioned way. They, therefore, decided on digital transformation (DX), starting with a new work schedule management system using advanced technology. This case study will give a telling example of digital transformation in...

The client operated a chain of convenience stores, which was using a paper point card system. This brought up several issues: The card gets wet easily in bad weather, and it is not environmentally friendly since it requires a lot of paper. The client, therefore, decided to switch to a digital accumulating points system, which...

The client is a retailer whose documents generated for ordering and inventory management were managed via Excel. A huge amount of data was required to be processed, thus it was easy for those employees unfamiliar with Excel to make mistakes. Cyberattack was also a headache, even with a PIN code in Excel. This case study...

Our client is a retailer well-known for their affordable, personalized, and tasty products. However, the customer count was slowing down due to the COVID-19 crisis. Besides, the difficulty in data collection proved a great hindrance to improving product quality. Furthermore, the complicated situation resulted in market demand fluctuating wildly, retailers therefore could not forecast necessary...

In this case study, we will explore how a big convenience store chain can successfully modernize their outdated system while maintaining their daily operations smoothly with VTI’s IT outsourcing services. A leading retail & convenience company in Japan For a long time, company M – a retail giant in Japan, has been famous for adopting cutting-edge...

In this case study, we will get to know how artificial intelligence (AI) will take digital signage systems to a whole new level, adopting machine learning into existing digital signage systems, and linking with the Pepper robot. Overview Digital signage, for a long time, is considered an efficient way to attract new customers. Unlike traditional posters, companies can...