The client is a retailer that operates convenience stores. As the corona crisis dragged on, the need for digital transformation to respond to worldwide changes was growing, therefore client decided to open unmanned stores as a pioneer in the retail industry. However, during the rollout, it became difficult to automate the payment and monitoring system – This is where VTI’s consulting services came to help.
Introducing AI technology and serverless architecture for unmanned stores
In order to successfully operate an unmanned store, it is necessary to have a digitized monitoring, payment, and management system. By using a serverless architecture, the data migrated from the on-premises environment to the cloud can be processed and analyzed more quickly and accurately. In addition, cyberattacks can be minimized as unauthorized people cannot access the system. In addition to serverless architecture, VTI also developed a face recognition system and a payment system that utilize AI technology. They automate the whole purchasing process from check-in to check-out.
Opened more than 200 new unmanned stores
After the first unmanned store, the client was satisfied with the smoothly-proceeding system. With facial recognition payment, it was possible to reduce AWS infrastructure costs while collecting and analyzing customer information to support sales and marketing campaigns.
Creating a smart future with unmanned stores
“It is a universal story that when you do something that no one else has done, you end up failing, but if you are so afraid of failure that you don’t have the courage to do it, you won’t be able to achieve success. I want to create an impossible super smart future. ‘ said the client. VTI would appreciate it if you could accompany us on such a risky yet promising road.
Move forward into the future with VTI
VTI provides one-stop software development solutions for digital transformation and business growth by utilizing cutting-edge technologies such as AI, and retail know-how. Our one-stop solution Retail X consists of five solutions customized for retailers and stores:
- StoreX: A solution to digitize and optimize stores for a better in-store experience. For example, faster payments with automated check-in with AI facial recognition cameras and digitized invoices.
- PromoX: A solution to promote sales and marketing with a focus on increasing sales. For example, a sales forecasting function to plan sales marketing campaigns and other tools to manage those campaigns.
- MicroStoreX: A POS system that automates and digitizes payment processes and a management system that tracks receipts and shipments.
- LogiX: A system to manage sprint chains. For example, smart inventory management with WMS.
- WFMX: A solution that digitizes manual tasks like scheduling, reporting, data entry, and more.
VTI – Innovation Technology Value
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